Legal · Sonnenz LLC

Terms of Service

// Effective: January 1, 2024 · Last updated: May 2024

Agreement

These Terms of Service ("Terms") constitute a binding agreement between you ("Client") and Sonnenz LLC, operating as WrightLabs.ai ("WrightLabs"). By accessing our website, authorizing our API integrations, or engaging our services, you agree to these Terms in full.

Services

WrightLabs provides AI-powered automation systems, GoHighLevel workflow builds, API integrations, and related consulting services for home service contractors and business operators. Specific scope, deliverables, and pricing are governed by separate written agreements.

OAuth and API Access

By granting OAuth access to WrightLabs applications, you:

• Confirm you have authority to authorize the requested access on behalf of your organization
• Acknowledge WrightLabs will access, read, and write data within the authorized scope to deliver your automation workflows
• Accept responsibility for maintaining security of your own platform accounts and credentials
• Understand that revoking authorization will halt automated services dependent on that access

Client Responsibilities

• Ensuring all contact data complies with applicable laws including TCPA, CAN-SPAM, and state-specific messaging regulations
• Obtaining necessary consents from leads and contacts before enrolling them in automated messaging sequences
• Maintaining accurate configuration of your GoHighLevel account and connected systems
• Complying with GoHighLevel's own terms of service and acceptable use policies

Acceptable Use

You agree not to use WrightLabs services to send unsolicited communications, transmit spam or fraudulent content, violate applicable laws, interfere with connected systems, or reverse-engineer WrightLabs automation builds without express written permission.

Intellectual Property

WrightLabs retains ownership of all workflow architecture, automation logic, AI prompt systems, and technical methodologies developed during engagements, unless expressly transferred in writing. You retain ownership of your data and CRM content at all times.

Disclaimers and Limitation of Liability

Services are provided "as is." WrightLabs makes no guarantee of specific revenue outcomes, booking rates, or conversion results. To the maximum extent permitted by law, WrightLabs's total liability shall not exceed fees paid in the three months preceding the claim. WrightLabs shall not be liable for indirect, consequential, incidental, or punitive damages.

Termination

Either party may terminate services with 14 days written notice unless a separate agreement specifies otherwise. Upon termination, WrightLabs will revoke API access and cease automated operations. Client remains responsible for fees accrued through the termination date.

Governing Law

These Terms are governed by the laws of the State of Vermont. Any disputes shall be resolved through binding arbitration in Vermont, except where either party seeks injunctive relief.

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